Category Archives: Management

When it comes to change..speed kills

When it comes to change, speed can kill. The desire to get things in quickly, be decisive and prove you are an action leader can create a false sense of momentum. Those change efforts appear to leap out of the … Continue reading

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What I like about the Balanced Scorecard for business

When Kaplan and Norton developed the Balanced Scorecard they were seeking to develop a broader perspective of what needs to be measured and managed to achieve success in business and also how to communicate and integrate the measures and targets … Continue reading

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Growth initiatives – how do we grow?

We need to grow the business faster than “system” growth (i.e. faster than the overall industry growth rate). The Board is challenging the lack of top-line or profit growth and senior executives are scrambling to find the next big thing. … Continue reading

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When decisions turn out wrong how do you react?

When decisions turn out wrong how do you react? Is it a case of moving on quickly and hoping people forget, undertaking a review and despondently wishing that it was something someone missed and thereby not your fault, or is … Continue reading

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Why would treating staff badly be a good leadership strategy?

In trying to solve problems it is sometimes useful to flip them around and look from the other direction. This might mean starting from the last step, which is useful in showing what needs to remain, or taking the opposite … Continue reading

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Stress testing your Strategy

A recent HBR article by Robert Simons discusses seven questions to stress test your strategy. There are two aspects of this that I like. The first is the use of questions as an approach to facilitate broader consideration of issues. … Continue reading

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How can service areas like HR increase their influence?

I know what it’s like to work in a service division (I spent 13 years in Human Resources or Personnel as it was sometimes called back then), rather than in the front line business functions of sales, manufacturing or product. … Continue reading

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Getting Things Done

For those struggling with overload at the moment a you tube video called Getting Things Done by David Allen (author of a book by the same name and a website at http://www.davidco.com/ ) may hold some ideas on how best … Continue reading

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Why do leaders need to focus on building trust?

A UK study http://bit.ly/dCgVbt has found as little as 10% of employees trust what senior managers are saying about the performance of their business. In the absence of trust leaders will miss out on so many more aspects of employee … Continue reading

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Seven Deadly Sins of Setting demands (or goal setting)

During my development as a leader I was urged to set BHAG (Big Hairy Audacious Goals) and whilst this can be useful in generating new thinking (e.g. a 40% increase in revenue is not going to be achieved with a … Continue reading

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Diversity in decision making is good

On HBR Blogs Tom Davenport asks..Does Better Judgment Come With Age? see http://blogs.hbr.org/davenport/2010/08/does_better_judgment_come_with.html Tuesday August 24, 2010 To quote “Building good judgment in an organization is not as simple as giving our youngest leaders silver-haired counselors. It’s the result of drawing … Continue reading

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Reflections on Leadership experiences

Recently I left an organisation after 11 years in a leadership role that included great financial, sales and customer results. At the end of that time I look back and reflect upon those things that I am most proud of … Continue reading

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Decision Making

A lot of the time our role as a leader requires us to make decisions. Some times they are tough, and sometimes we get them wrong.  So how do we minimise the risks of getting decisions wrong whilst avoiding procrastination … Continue reading

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