Category Archives: Decision Making

What I like about the Balanced Scorecard for business

When Kaplan and Norton developed the Balanced Scorecard they were seeking to develop a broader perspective of what needs to be measured and managed to achieve success in business and also how to communicate and integrate the measures and targets … Continue reading

Posted in Decision Making, Leadership, Management, Strategic Planning, Strategy | Leave a comment

When decisions turn out wrong how do you react?

When decisions turn out wrong how do you react? Is it a case of moving on quickly and hoping people forget, undertaking a review and despondently wishing that it was something someone missed and thereby not your fault, or is … Continue reading

Posted in Behaviour, Creativity, Decision Making, Leadership, Management, Teamwork | Leave a comment

Education – reducing divergent thinking. Do we need a new model of learning?

In this RSA animated presentation by Sir Ken Robinson he poses the question as to whether we need a new model for education instead of the post-industrial factory approach that has as one of its biggest trends ADHD. He shows … Continue reading

Posted in Behaviour, Decision Making, Skills | Leave a comment

How can service areas like HR increase their influence?

I know what it’s like to work in a service division (I spent 13 years in Human Resources or Personnel as it was sometimes called back then), rather than in the front line business functions of sales, manufacturing or product. … Continue reading

Posted in Decision Making, Leadership, Management, Motivation, Sales, Skills | Tagged , , , , | Leave a comment

Getting Things Done

For those struggling with overload at the moment a you tube video called Getting Things Done by David Allen (author of a book by the same name and a website at http://www.davidco.com/ ) may hold some ideas on how best … Continue reading

Posted in Decision Making, Leadership, Management, Skills | Leave a comment

Why do leaders need to focus on building trust?

A UK study http://bit.ly/dCgVbt has found as little as 10% of employees trust what senior managers are saying about the performance of their business. In the absence of trust leaders will miss out on so many more aspects of employee … Continue reading

Posted in Behaviour, Decision Making, Leadership, Management, Teamwork | Leave a comment

Seven Deadly Sins of Setting demands (or goal setting)

During my development as a leader I was urged to set BHAG (Big Hairy Audacious Goals) and whilst this can be useful in generating new thinking (e.g. a 40% increase in revenue is not going to be achieved with a … Continue reading

Posted in Choice, Decision Making, Leadership, Management, Strategic Planning | Leave a comment

Creativity is having great ideas that add value

TED.com has a number of wonderful presentations and this one from Sir Ken Robinson is “an entertaining and profoundly moving case for creating an education system that nurtures (rather than undermines) creativity.” He challenges the way we’re educating our children and … Continue reading

Advertisement

Posted in Creativity, Decision Making, Innovation, Leadership | Leave a comment

Diversity in decision making is good

On HBR Blogs Tom Davenport asks..Does Better Judgment Come With Age? see http://blogs.hbr.org/davenport/2010/08/does_better_judgment_come_with.html Tuesday August 24, 2010 To quote “Building good judgment in an organization is not as simple as giving our youngest leaders silver-haired counselors. It’s the result of drawing … Continue reading

Posted in Choice, Decision Making, Leadership, Management | Tagged , , | Leave a comment

Dan Ariely shows us how we are “Predictably Irrational”

Dan Ariely is one of my favourite authors and this clip is a good summary of his first book highlighting how we are “Predictably Irrational”.  The clip is from ted.com which has an amazing array of wonderful presentation which are … Continue reading

Posted in Behaviour, Decision Making, Happiness | Leave a comment

The paradox of choice – Barry Schwartz TEDTalks (video)

We often complain that we don’t have enough choices but this research presentation shows that more choice is not necessarily a good thing. It is also in line with research written by Richard Thaler and Cass Sunstein in their book … Continue reading

Posted in Behaviour, Choice, Decision Making, Marketing | Leave a comment

Decision Making

A lot of the time our role as a leader requires us to make decisions. Some times they are tough, and sometimes we get them wrong.  So how do we minimise the risks of getting decisions wrong whilst avoiding procrastination … Continue reading

Posted in Decision Making, Leadership, Management | Leave a comment

Malcolm Gladwell: What we can learn from spaghetti sauce

market research, segmentation, danger of averages Continue reading

Posted in Decision Making, Marketing | Leave a comment