Category Archives: Decision Making

What I like about the Balanced Scorecard for business

When Kaplan and Norton developed the Balanced Scorecard they were seeking to develop a broader perspective of what needs to be measured and managed to achieve success in business and also how to communicate and integrate the measures and targets … Continue reading

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When decisions turn out wrong how do you react?

When decisions turn out wrong how do you react? Is it a case of moving on quickly and hoping people forget, undertaking a review and despondently wishing that it was something someone missed and thereby not your fault, or is … Continue reading

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Education – reducing divergent thinking. Do we need a new model of learning?

In this RSA animated presentation by Sir Ken Robinson he poses the question as to whether we need a new model for education instead of the post-industrial factory approach that has as one of its biggest trends ADHD. He shows … Continue reading

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How can service areas like HR increase their influence?

I know what it’s like to work in a service division (I spent 13 years in Human Resources or Personnel as it was sometimes called back then), rather than in the front line business functions of sales, manufacturing or product. … Continue reading

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Getting Things Done

For those struggling with overload at the moment a you tube video called Getting Things Done by David Allen (author of a book by the same name and a website at http://www.davidco.com/ ) may hold some ideas on how best … Continue reading

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Why do leaders need to focus on building trust?

A UK study http://bit.ly/dCgVbt has found as little as 10% of employees trust what senior managers are saying about the performance of their business. In the absence of trust leaders will miss out on so many more aspects of employee … Continue reading

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Seven Deadly Sins of Setting demands (or goal setting)

During my development as a leader I was urged to set BHAG (Big Hairy Audacious Goals) and whilst this can be useful in generating new thinking (e.g. a 40% increase in revenue is not going to be achieved with a … Continue reading

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